Privacy Policy

1. Introduction

This Privacy Policy explains how Concentric Logistics (“we,” “our,” “us”) collects, processes, and protects personal data across different regions, including the EU/EEA (GDPR), the United States (CCPA/CPRA), and Asia-Pacific markets (PDPA, PDP Act, etc.).

By using our website, you agree to this policy.

2. Information We Collect

We may collect:

Personal Data

• Full name
• Email address
• Phone number
• Company name
• Job title
• Messages/requests submitted through forms

Technical & Usage Data

• IP address
• Browser type
• Device information
• Pages visited and session duration
• Cookies (see Cookie Policy)

Optional Marketing Data

• Newsletter preferences
• Marketing consent status

3. How We Use Your Data

We use your data for:

• Responding to inquiries
• Providing logistics planning services
• Improving website performance
• Sending service updates (if consent is provided)
• Analytics and website optimization

4. Legal Basis for Processing Data

For GDPR (EU/EEA/UK):

We process data under:

• Consent (Art. 6(1)(a))
• Contractual necessity (Art. 6(1)(b))
• Legitimate interests (Art. 6(1)(f))
• Legal obligations (Art. 6(1)(c))

For US Regulations:

We follow:

• CCPA/CPRA for California users
• “Notice at collection” rules
• Opt-out rights for tracking & data sharing

For Asia:

We follow:

• Singapore PDPA
• Indonesia PDP Act (UU 27/2022)
• Malaysia PDPA
  Including requirements for consent, data minimization, accuracy, and purpose limitation.

5. Your Rights by Region

🌍 GDPR Rights (EU / UK)

You have the right to:

• Access your data
• Correct inaccuracies
• Request deletion (“right to be forgotten”)
• Data portability
• Limit or object to processing
• Withdraw consent at any time

Submit requests: info@concentriclogistics.com

🇺🇸 US Rights (CCPA/CPRA)

California residents may:

• Request disclosure of collected data
• Opt out of sale or sharing of personal data
• Request deletion of personal information
• Non-discrimination for exercising privacy rights

We do not sell personal data.

🌏 Asia Rights

Under PDPA / PDP Act, you may:

• Access personal data
• Request correction
• Request withdrawal of consent
• Request deletion (when legally allowed)

6. Data Sharing

We may share data with:

• Hosting providers
• Analytics providers
• CRM or email service tools
• Legal authorities (only if required)

We never sell or trade personal data.

7. International Data Transfers

If data is transferred outside your region:

• GDPR: we use Standard Contractual Clauses (SCCs)
• US/Asia: we follow local transfer rules
• Data is stored on secure servers

8. Data Retention

We retain data only as long as necessary for business or legal reasons.
Retention periods differ by region (GDPR vs Asia vs US).

9. Security

We use administrative, physical, and technical safeguards to protect personal data.
However, no system is completely secure.

10. Contact

Email: info@concentriclogistics.com

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